FAQ
FairAlly questions, answered plainly
Is the first bill check free?
Yes. Send Ally an electricity bill and receive the result without buying a recommendation.
What does Ally check?
Ally checks relevant bill details and suitable electricity plan options. Your result shows what was checked, when and how the comparison was done.
What do I see before paying?
You see whether Ally found a better-priced plan and your one-off fee. You then decide whether to pay for the recommended plan.
What does it cost?
Bill review is free.
You pay for the result if you want.
No credit card to get your review.
No sales calls. Unsubscribe any time.
No obligation.
What if Ally does not find a saving?
You pay nothing. The result applies to the plans reviewed at the time, not every plan in the market.
Do electricity retailers pay FairAlly?
No. FairAlly receives no payments or commissions from electricity retailers.
Will FairAlly switch me automatically?
No. Paying gives you the recommended plan details. You choose what to do with them.
What happens after I pay?
You receive the recommended plan. Your monthly bill check is included at no extra cost, with no separate monthly bill-check charge.
Does the monthly check happen automatically?
No. Send each new bill so Ally can complete a fresh check.
Can I compare plans myself?
Yes. FairAlly is another way to check your bill and look for a better-priced plan.
Is FairAlly an electricity retailer?
No.
Who is Ally?
Ally is the name and voice of FairAlly's service, not an individual human adviser.
Is FairAlly for electricity only?
Yes. The public offer covers electricity only.
What happens to my information?
Read the Privacy Policy to see how FairAlly collects, uses, stores and shares personal information.